Cogsdale has been delivering powerful, integrated information solutions since 1997. Well established in the industry, Cogsdale is a leader in the public sector market. Our customer list includes local governments, electric co-operatives, and investor-owned utilities. Cogsdale’s flexibility provides functionality for electric, natural gas, water, wastewater, sewer, storm water, cable, Internet, fiber, and telephone.
Enterprise Solutions for the Public Sector
Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks.
The Cogsdale solution delivers advanced functionality to public sector clients. Customer-focused and location-specific, Cogsdale integrates the core module for Billing with:
Service Order Management
Customer Self-Serve Portals
Cogsdale has extensive expertise in software development, implementation, and support. Combining strategic insight and proven technology with seasoned professionals, our innovative solutions enable clients to evolve business infrastructure, applications, and procedures as needs change over time. Our professional services team will kick off the project with the business transformation process and recommendations and will guide your team through data conversion, testing, training, and go live. Once live, the project will be transitioned to our support department for ongoing technical and functional assistance
Our staff are experts in the industry, with experience as accountants, consultants, trainers, and programmers. We work with your team to determine what you want to see in a new system. This approach, combined with our industry knowledge and best practices allows flexibility in aligning our implementation approach to your goals and objectives.
After go live, you will find that you are never alone. Our support team will be available to assist, should an issue arise, but you will also have the Cogsdale Community - clients who meet and form friendships as well as their own support system through annual user conferences.
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