For 20 years, Berkeley County Water & Sanitation’s customer service and billing system was internally developed and built on IBM’s AS/400 platform. Running multiple systems was proving to be tedious and inefficient, and BCWS ultimately felt their solution was cumbersome, and knew it was time for a change. They went looking for an integrated solution that utilized a SQL database that provided compatibility and connection to other data sources, so they could utilize other applications that would improve customer service. Cogsdale provided BCWS with a seamless Enterprise Resource Planning (“ERP”) system.
Connexus Energy (CE), Minnesota’s largest electric cooperative, provides electricity and related products and services to homes and businesses in portions of 7 counties. Based in Ramsey, Connexus Energy serves over 128,000 members and has 250 employees. In 2014, Connexus Energy’s total electric revenue was $254 million. Energy sales were consistent at 2.3 billion kilowatt hours from the previous year. But not without consistent challenges…enter Cogsdale.